CV example

Banker CV example

By the JobberNest team · Reviewed 3 November 2026

Banks in Nigeria hire in two broad streams: operations (tellers, customer service officers, back office) and sales (relationship and marketing officers). The CV that works for one doesn't always work for the other, so decide which you are applying for before you write.

Operations recruiters look for accuracy, cash handling and compliance. Sales recruiters look for targets met and accounts brought in. The example below is a relationship officer who started in operations, which shows both.

Banker CV sample

Ifeanyi Okafor

Relationship Officer, Retail Banking

Abuja · ifeanyi.okafor@example.com · 0806 000 0000

Profile

Banker with five years in a tier-one Nigerian bank: two years in operations and three in retail sales. I manage a portfolio of 220 individual and SME customers, met my deposit target in eleven of the last twelve quarters, and know KYC and AML rules from opening accounts myself.

Experience

Relationship Officer · A tier-one commercial bank, Wuse II branch

Jun 2022 – present

Grew portfolio deposits from ₦640m to ₦1.3bn in two years, mainly by bringing in salary accounts from three private schools.
Opened 180 SME current accounts and completed KYC and BVN checks for each with no audit exceptions.
Cross-sold POS terminals and loans: 46 POS deployments and ₦210m in approved working-capital loans in 2024.

Customer Service Officer · Same bank, Garki branch

Mar 2020 – May 2022

Served about 70 walk-in customers a day: account opening, card issues, statements and complaints.
Resolved complaints within the 48-hour service standard 96% of the time, the best rate in the branch in 2021.

Education

B.Sc. Economics, Second Class Upper · University of Abuja

2014 – 2018

Skills

Relationship management · Deposit mobilisation · KYC and AML · Account opening · Finacle · Cash handling · Complaint resolution · Microsoft Excel

Professional

CIBN, Associate stage in progress
AML/CFT certificate (internal), 2024

Sample CV. The person, contact details and employers are fictional (schools are named for realism); write yours only from your own experience.

What recruiters look for

For sales roles: targets in naira and how often you met them.
For operations: accuracy, cash handling and service standards.
Compliance awareness: KYC, BVN, AML, and no audit exceptions.
Banking software, especially Finacle or T24, if you have used them.
CIBN progress, or a plan to start it.

Profile examples

Graduate

Economics graduate with NYSC experience at a microfinance bank, where I opened accounts, verified BVNs and balanced a teller till daily. Confident with customers and numbers.

Operations

Customer service officer with three years in a busy branch: account opening, complaints and card issues, with the branch's best complaint-resolution rate in 2021.

Sales

Relationship officer who doubled portfolio deposits to ₦1.3bn in two years and met target in eleven of twelve quarters.

Achievement bullets you can adapt

Change the numbers and details to match what you actually did. If you don't have a number, describe the result plainly.

Grew portfolio deposits from ₦640m to ₦1.3bn in 24 months.
Met quarterly deposit target in 11 of the last 12 quarters.
Balanced a teller till of up to ₦15m daily with no shortages over 18 months.
Resolved 96% of complaints within the 48-hour service standard.
Opened 180 SME accounts with full KYC and no audit exceptions.

Skills to include

Banking

Account opening
KYC, BVN and AML checks
Cash handling
Deposit mobilisation
Loan processing
Cross-selling

Systems

Finacle
T24
Excel
CRM tools

Personal

Customer service
Negotiation
Working to targets

Tips for a stronger banker CV

1
Don't name the bank if your contract forbids it
Most people do name their bank. If yours is sensitive, "a tier-one commercial bank" is acceptable and recruiters understand it.
2
Show targets as numbers
"Exceeded targets" is on every banking CV. "Met deposit target in 11 of 12 quarters" is on very few.
3
Mention compliance without listing rules
One line showing you did KYC and AML properly is worth more than a paragraph about CBN guidelines.
4
Graduate trainee? Lead with education
Banks' graduate schemes screen on class of degree and age limits first. Put your degree, class and NYSC status near the top.

Questions people ask

Do Nigerian banks still have age limits for graduate trainees?

Many graduate trainee programmes still set an age limit, often around 26 or 27, and ask for a Second Class Upper. Check each advert; the rules change from year to year.

Is CIBN required to work in a bank?

Not to get in. It helps with promotion, and showing you have started it signals you plan to stay in banking.

Should I list contract or outsourced banking roles?

Yes. Write the agency and the bank, for example "Customer Service Officer (contract via an outsourcing firm) at a tier-one bank".